Last updated: March 10, 2023

Willow & Everett® Kettle, Tea Kettle (“Company,” “we,” “our,” “us“) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of willoweverett.shop, including any content, functionality and services offered on or through willoweverett.shop (the “Website”), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

What Personal Information Do We Collect?

Information You Provide to Us: We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Website, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

Information We Collect Automatically: When you access or use our Website, we automatically collect information about you, including:

• Log Information: We log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Website.
• Device Information: We may collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, device identifiers and mobile network information.
• Location Information: We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information when you interact with our Website, including sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience, see which areas and features of our Website are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Website or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies and how to disable them, please see “Your Information Choices” below.

How Do We Use Your Information?

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Website
• Improve, personalize, and expand our Website
• Understand and analyze how you use our Website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Log Files: We use log files to operate our Website and troubleshoot potential issues.
• Location Data: We use location data to deliver location-specific information and features to you.

Will Your Information Be Shared with Anyone?

We do not share your personal information with others except as indicated in this Privacy Policy or when we inform you and give you an opportunity to opt out of having your personal information shared.

We may share personal information with:

• Service providers: We may share your personal information, who perform services on our behalf, including analytics providers. These third parties are authorized to use your personal information only as necessary to provide these services to us.
• Business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business partners: We may share your information with our business partners to offer you certain products, services or promotions.
• Compelled Disclosure: We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Willow & Everett® Kettle, Tea Kettle or the site; (b) protect and defend the rights or property of Willow & Everett® Kettle, Tea Kettle; or (c) act under exigent circumstances to protect the personal safety of users of Willow & Everett® Kettle, Tea Kettle, or the public.
• Other Users: When you share personal information or otherwise interact with public areas of the Website, such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website, and view your profile.

What Information Do We Share with Third Parties?

We do not sell or rent your personal information to third parties. We may share non-personal information, such as aggregate user statistics and log data with third party analytics providers to help us measure traffic and usage trends for the Website. This allows us to understand more about the demographics of our users, help make improvements to the Website, and provide content that is relevant and interesting.

Your Information Choices

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

Promotional Communications: You may opt out of receiving promotional emails from Willow & Everett® Kettle, Tea Kettle by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as emails about your account or purchases.

Contact Us: If you have any questions about reviewing or modifying your personal information, please contact us directly at [email protected].

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need to use your information, we will delete it from our systems.

How Do We Keep Your Information Safe?

We have organizational and technical processes and procedures in place to protect your personal information. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

What Are Your Privacy Rights?

In some regions, such as Canada and the European Economic Area, you have rights that allow you greater access to and control over your personal information. These may include the right to:

• See what personal information we have about you
• Change or correct any personal information we have about you
• Have your personal information deleted from our Website
• Express any concern you have about our use of your personal information

If you wish to exercise any of these rights, please contact us using the contact information below.

When you make such requests, we may ask you to verify your identity before we respond to the request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

European General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. Here is a summary of the rights that the GDPR provides to you:

• You have the right to access, correct, update or request deletion of your personal information.
• You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us.
• Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA are available here.

To exercise any of these rights, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If you have questions or concerns about our privacy practices, please contact us at:

Willow & Everett
[email protected]

Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last updated’ date at the top of this page.

This privacy policy was last updated on March 10, 2023.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Willow & Everett

[email protected]